TERMS AND CONDITIONS 4-BEYOND S.A.S.

Last updated: August 2026

We recommend that you read these Terms and Conditions before using our website, platforms, or tools, or engaging our services.

By using our platforms, completing forms, taking assessments, or engaging our services, you agree to these Terms and Conditions to the extent applicable to the activity or service involved.

1. Who We Are

4-BEYOND S.A.S. is a company incorporated under the laws of the Republic of Colombia that develops and provides services related to career and professional guidance, talent assessment and development, people management, leadership, entrepreneurship, and other services focused on unlocking the potential of individuals and organizations.

The features, scope, terms, and deliverables of each service may also be defined in the applicable proposal, quotation, agreement, service order, or specific terms and conditions.

2. Use of Our Website and Platforms

Users agree to use our website, platforms, assessments, and tools lawfully, responsibly, and in accordance with these Terms and Conditions.

Any information provided must be truthful, complete, and up to date.

The following activities are prohibited:

Using false identities or impersonating third parties; accessing accounts, information, or systems without authorization; altering or disrupting the operation or security of our platforms; introducing malicious code or engaging in activities that may compromise our systems; and improperly copying, reproducing, commercializing, or distributing our content, assessments, methodologies, software, tools, or materials.

In the event of fraudulent or unlawful conduct, or any activity that compromises the security or integrity of our services, 4-BEYOND may take the appropriate measures, including suspending access to the service.

3. Service Engagement and Delivery

4-BEYOND services may be purchased individually or by institutions, depending on the product.

Individual Services

When an individual purchases a service directly, payment may be made through the available payment methods. Once payment has been confirmed, the individual will receive the necessary instructions to access the purchased assessment, platform, or service.

Services for Businesses, Schools, and Other Institutions

Businesses, schools, and organizations may purchase multiple assessments, licenses, or services to assign to designated individuals, in accordance with the agreed terms and conditions.

The specific terms of each service may include details such as the number of users, assignment methods, access to results, validity period, support services, and other specific features.

In all cases, the terms and conditions communicated prior to purchase will form part of the applicable contractual relationship.

4. Assessments, Evaluations, and Results

The assessments and evaluations offered by 4-BEYOND are intended to provide information, analysis, profiles, results, recommendations, and tools that support guidance, self-awareness, and the development of individuals and organizations.

Depending on the service purchased, results may:

Be delivered directly to the user;

Be made available to the user through a platform;

Be delivered to the client who purchased the service; or

Be accessible exclusively to the contracting institution, when this has been established as part of the service.

For services purchased by businesses, schools, or other institutions, the method of access to and delivery of results will be determined by the applicable service terms and the rules governing the processing of personal data.

The results obtained do not constitute a guarantee of educational admission, employment, employability, promotion, performance, business success, or any specific outcome.

Any decisions made based on the results should take into account the context and other relevant circumstances of each individual or organization.

5. Information Provided by the User

Users are responsible for the information they provide directly to 4-BEYOND and should ensure that such information is accurate, complete, and up to date.

Unintentional errors may be corrected through the available mechanisms.

The deliberate submission of false or fraudulent information, or information intended to impersonate another person, may result in the suspension or termination of the service, where applicable.

6. Personal Data Protection

4-BEYOND will process personal data in accordance with applicable Colombian legislation and its Privacy Policy and Personal Data Processing Policy.

Acceptance of these Terms and Conditions does not replace any specific authorizations that may be required for the processing of personal data.

Depending on the nature of the service and the relationship with the client, 4-BEYOND may act as either the Data Controller or the Data Processor, in accordance with the terms and conditions applicable in each case.

Data subjects may exercise the rights granted to them under applicable law through the channels established in our Personal Data Processing Policy.

https://4-beyond.com/en/privacy/

https://4-beyond.com/en/data-handling-policy/

7. Children and Adolescents

When our services involve children or adolescents, 4-BEYOND will comply with the applicable regulations governing the protection of their personal data and fundamental rights.

Where legally required, the necessary authorizations will be obtained, taking into account the best interests of the child or adolescent, as well as their age, maturity, and autonomy.

8. Intellectual Property

The trademarks, trade names, methodologies, assessments, questionnaires, content, software, platforms, databases, instruments, designs, reports, and other materials developed or used by 4-BEYOND are protected under applicable intellectual property laws.

Any unauthorized use, reproduction, modification, distribution, commercialization, or exploitation of such materials is prohibited.

Access to a service or delivery of a result or report does not imply any transfer of intellectual property rights in 4-BEYOND’s methodologies, assessments, questionnaires, software, platforms, tools, or other assets.

Users may use the results provided to them for the purposes of the service purchased, provided that they respect third-party rights and the applicable terms and conditions.

9. Platforms, Tools, and Technical Support

Our services may use proprietary or third-party platforms, software, and technological tools.

4-BEYOND may carry out updates, maintenance, modifications, or other necessary interventions to improve the security, functionality, and quality of its services.

In the event of technical errors or issues, users may report them through the available support channels.

4-BEYOND will address such reports as promptly as possible. The maximum timeframe for addressing and resolving an incident will be eight (8) business days, depending on its nature and complexity.

This timeframe represents the maximum response and resolution period and does not mean that incidents will remain unresolved throughout that entire period.

10. Providers and Third Parties

To deliver our services, 4-BEYOND may engage technology providers, professionals, consultants, and other third parties to support specific activities.

Where their involvement involves the processing of personal data, such processing will be carried out in accordance with applicable legislation and the corresponding confidentiality, security, and data processing obligations.

11. Requests, Complaints, Claims, and Customer Support

Users may submit requests, complaints, claims, suggestions, or inquiries related to our services through the channels made available by 4-BEYOND.

Requests specifically related to the processing of personal data will be handled in accordance with our Personal Data Processing Policy.

Customer Support Email: contactanos@4-beyond.com

Data Protection Email: protecciondatos@4-beyond.com

Phone: +57 320 989 3275

12. Purchases Made Through Electronic Means

When a service is purchased directly through electronic means, 4-BEYOND will provide, prior to purchase, the relevant terms and conditions of the service, including, as applicable, its features, price, payment methods, method and timing of service delivery, and any other information required by applicable law.

The specific terms and conditions provided during the purchase process will form part of the contractual relationship.

Any applicable consumer rights, including the right of withdrawal where legally applicable, will be respected in accordance with Colombian law.

13. Changes to These Terms

4-BEYOND may update these Terms and Conditions when necessary due to changes to its services, platforms, operations, or applicable legislation.

The current version will be available on our website.

When a modification requires specific acceptance under applicable law or the contractual relationship, such acceptance will be requested through the appropriate means.

14. Applicable Law

These Terms and Conditions shall be governed by the laws of the Republic of Colombia, without prejudice to any rights to which users may be entitled under mandatory applicable laws.

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